🛏️ Terms & Conditions – Gallivanters Hostel

Effective Date: 05.08.2025

By booking and staying at Gallivanters Hostel in Dar es Salaam, Tanzania, you agree to the following terms and conditions:

1. Booking & Payments

  • Bookings can be made online, via phone, or by email.
  • A valid ID or passport is required at check-in.
  • Payment is due upon arrival unless prepaid online.
  • We accept cash, credit/debit cards, or mobile payments.

2. Cancellation & No-Show Policy

  • Free cancellation up to 48 hours before your arrival date.
  • Cancellations within 48 hours or no-shows will be charged one night’s stay.
  • Group bookings (5 or more people) require 72-hour cancellation notice.

3. Check-In / Check-Out

  • Check-in: from 2:00 PM
  • Check-out: before 11:00 AM
  • Early check-in or late check-out may be available on request (additional charges may apply).

4. Guest Conduct

  • Respect other guests, staff, and property at all times.
  • Illegal substances and aggressive behavior will result in immediate removal without refund.
  • Quiet hours are between 10:00 PM – 7:00 AM.

5. Liability

  • Gallivanters Hostel is not responsible for loss, theft, or damage to personal belongings.
  • Lockers are available – use them to store valuables.
  • Guests are responsible for any damages caused to the property.

6. Age Policy

  • Minimum age for dormitory beds: 18 years
  • Children under 18 must be accompanied by a parent or legal guardian and stay in private rooms.

7. Personal Data

  • By booking, you consent to the use of your personal data in accordance with our Privacy Policy.

8. Changes to Terms

  • Gallivanters Hostel reserves the right to update these terms at any time without prior notice.

🐘 Terms & Conditions – Gallivanters Safari Tours

Effective Date: 05.08.2025

By booking a safari tour with Gallivanters Hostel, you agree to the following terms and conditions:

1. Bookings & Payments

  • A deposit of 30% is required to secure your booking.
  • The remaining balance must be paid at least 14 days before the tour departure date.
  • Payments can be made via bank transfer, credit/debit card, or mobile money.

2. Cancellation Policy

  • Cancellations made more than 30 days before the tour: Full refund of the deposit.
  • Cancellations made 14–30 days before: 50% refund of the deposit.
  • Cancellations made less than 14 days: No refund.

3. Changes by You

  • You may request changes to your itinerary up to 14 days before departure. We’ll do our best to accommodate, but changes are not guaranteed and may incur additional charges.

4. Changes or Cancellations by Us

  • We reserve the right to change or cancel tours due to weather conditions, national park closures, safety concerns, or force majeure. If we cancel, a full refund will be issued.

5. Travel Insurance

  • All guests must have valid travel insurance covering health, accidents, and cancellations. Proof may be required.

6. Health & Safety

  • It is your responsibility to ensure you are medically fit to join the safari.
  • Please inform us of any allergies, chronic conditions, or special dietary needs in advance.

7. Liability & Assumption of Risk

  • Wildlife encounters and off-road travel carry inherent risks. By joining a safari, you accept these risks.
  • Gallivanters Hostel and its partners are not liable for injury, illness, loss, damage, or delays caused by third parties, natural disasters, or other uncontrollable events.

8. Visas & Travel Requirements

  • It is your responsibility to obtain valid travel documents including visas and vaccinations required for travel in Tanzania.

9. Code of Conduct

  • Respect local customs, wildlife, guides, and fellow travelers.
  • Disruptive or unsafe behavior may result in removal from the tour without refund.

10. Photography & Marketing

  • We may take photographs during your safari. By participating, you give us permission to use such images for promotional purposes unless you request otherwise.

11. Complaints

  • If you have a complaint during your tour, please notify your guide immediately so we can attempt to resolve it.